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JOB SUMMARY: This position is located at the Mulberry Cove Marina which is part of the Morale, Welfare and Recreation Department aboard Naval Air Station, Jacksonville, Florida. This activity is maintained and operated as a service for all active duty, retired military and their dependents.
Receives and records monies received from patrons on computerized point of sale system ensuring accuracy in providing change and receipts. Responsible for front line customer service by welcoming and assisting persons that enter the facility; answers incoming phone calls from customers by providing information about facility, equipment, hours of operation and programs offered. Receives, records and makes reservations for use of the facility with individuals, groups, and commands. Will be assigned and responsible for the maintenance of a cash fund. Prepares Daily Activity Reports (DAR’s) at the end of shift in accordance with established policies and will deposit funds at the Navy Exchange cash office at the end of each shift. Assists with general housekeeping of facility such as policing grounds, sweeping and dusting of work area, emptying trash receptacles and cleaning of restrooms.
KNOWLEDGE AND SKILLS REQUIRED: Knowledge and ability to operate a computerized point of sale system and provide proper change. Documented cash handling experience is a must. Knowledge of the Marina operations is not necessary for selection however the incumbent must be able to learn the terminology and the basic rules of the program and services offered to assist patrons and answer operational questions. Must have the ability to meet and deal effectively with a variety of patrons of varied rates, ranks and backgrounds. Incumbent will be required to multi-task; during peak hours of operations the incumbent must be able to effectively assist many patrons at the same time. Must be able to exercise good judgment in applying well established policies and procedures.
NOTE: Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Participation in the Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of closing date. For positions requiring travel more than twice per year, selectee will be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
HOW YOU WILL BE EVALUATED: All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The Department of the Navy is an Equal Opportunity Employer where employees are respected and valued. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factor. Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, contact the NAF HR Office. The decision on granting reasonable accommodations will be on a case by basis.
HOW TO APPLY: All interested applicants should submit an application OR resume as well as the Declaration of Federal Employment (OF 306) (http://www.opm.gov/forms/pdf_fill/of0306.pdf) in one of the following ways:
BY FAX TO: (904) 542-3424
SUBMIT VIA EMAIL(preferred) TO: JAXS_NAS_MWRJOBAPPS@NAVY.MIL
NAF Application form and Request for Military Spouse Preference form can be picked up at the MWR Personnel Office or can be downloaded from navymwrjacksonville.com under the "Jobs" tab.
EMPLOYMENT PREFERENCE: If requesting any type of employment preference, supporting documentation must be submitted with the application/resume to prove preference eligibility. The submission of a preference does not guarantee a position. Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed. If requesting any type of employment preference, supporting documentation must be submitted with the application/resume to prove preference eligibility. The submission of a preference does not guarantee a position as applicant still must be highly qualified with the knowledge, skills, and educational requirements of each submittal.
*If claiming Veteran's Preference, completed SF-15 and a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, official statements, proof of service, etc). is required.
*If claiming Gold Star Veteran's Preference, completed SF-15 and a legible copy of DD-1300 as well as any other supporting documentation (official statements, document of service, court decree, etc.) is required.
*If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.
*If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
*Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
SPOUSAL PREFERENCE: Spousal Preference can be used only once to gain regular full time employment in the commuting area but may be used multiple times for flexible type position.
To prove eligibility, you must submit the following with your resume/application:
- Request for Military Spouse Preference form
- Copy of spouses’ orders that state the “Ultimate Activity” is within the average commuting distance to NAS Jacksonville.
- A copy of the marriage certificate that provides proof that marriage occurred prior to the issuance of the orders.
CONDITIONS OF EMPLOYMENT
Employment is contingent upon a successfully completed and positively adjudicated National Agency Check (NACI) or higher background clearance as required by the position or local security requirements.