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JOB SUMMARY: This position is located at the Navy Gateway Inns & Suites operation at NAS Jacksonville. The purpose of this position is to oversee daily housekeeping and custodial operations for the lodging program.
MAJOR DUTIES:
Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary.
Sorts, washes, dries, folds, bundles, wraps, and issues linen in accordance with established instructions and/or as directed by the Leader/Supervisor.
Operates commercial washers, dryers and ironing press; paying special attention to detail while working with the laundry to prevent staining, over-bleaching, or over-starching.
Picks up and delivers laundry to various facilities. May be required to load, unload, attach/detach laundry chemicals as needed by hand or using carts, dollies, hand trucks, golf carts or similar lifting/carrying devices.
Inventory laundry to detect missing and/or damaged items. Maintains inventory, records damages, and issues requests for replacement items to sustain par standards set by management.
Reads and follows written directions from manufacturer and/or supervisor on the proper use of all equipment and chemicals. Cleans filters, equipment, and notifies supervisor of any malfunctions.
Sweeps, mops, dust, and empties trash in order to maintain cleanliness of laundry facility and linen storage areas. Maintains documentation of work performed on a daily and monthly basis.
Perform other related duties as assigned.
KNOWLEDGE AND SKILLS REQUIRED: Able to apply general knowledge of processes, chemicals (including MSDS), and equipment associated with laundry services. Adherence to basic safety policies is required.
Must be able to communicate clearly and effectively both verbally and in writing in English.
Must possess basic math and reading skills.
PHYSICAL DEMANDS: This position is required to do considerable standing, bending, walking pushing, pulling and climbing. Must have ability to perform moderately strenuous physical labor lifting moving and carrying supplies and equipment weighing up to 25 pounds is required.
Work is primarily performed indoors in areas that normally have ventilation. However, it is not unlikely that conditions may be very hot due to heat from the dryers and presses. Some facilities will require exposure to dirt, disagreeable odors and skin/eye irritants from strong cleaning solutions.
HOW YOU WILL BE EVALUATED: All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The Department of the Navy is an Equal Opportunity Employer where employees are respected and valued. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factor. Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, contact the NAF HR Office. The decision on granting reasonable accommodations will be on a case by basis.
HOW TO APPLY: All interested applicants should submit an application OR resume as well as the Declaration of Federal Employment (OF 306) (https://www.opm.gov/forms/pdf_fill/of0306.pdf) in one of the following ways:
BY FAX TO: (904) 542-3424
SUBMIT VIA EMAIL TO: JAXS_NAS_MWRJOBAPPS@NAVY.MIL
EMPLOYMENT PREFERENCE: If requesting any type of employment preference, supporting documentation must be submitted with the application/resume to prove preference eligibility. The submission of a preference does not guarantee a position as applicant still must be highly qualified with the knowledge, skills, and educational requirements of each submittal.
*If claiming Veteran's Preference, completed SF-15 and a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, official statements, proof of service, etc). is required.
*If claiming Gold Star Veteran's Preference, completed SF-15 and a legible copy of DD-1300 as well as any other supporting documentation (official statements, document of service, court decree, etc.) is required.
*If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.
*If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
*Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
SPOUSAL PREFERENCE: Spousal Preference can be used only once to gain regular full time employment in the commuting area but may be used multiple times for flexible type position.
To prove eligibility, you must submit the following with your resume/application:
- Request for Military Spouse Preference form
- Copy of spouses’ orders that state the “Ultimate Activity” is within the average commuting distance to NAS Jacksonville.
- A copy of the marriage certificate that provides proof that marriage occurred prior to the issuance of the orders.
CONDITIONS OF EMPLOYMENT
?This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
The staff member may be recalled to duty and/or required to work overtime as necessary to meet mission requirements or on an emergency basis.
Employment is contingent upon a successfully completed and positively adjudicated National Agency Check (NACI) or higher background clearance as required by the position or local security requirements.
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